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Responsible Gaming at Hyper Casino

At Hyper Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional stress. We are committed to promoting responsible gaming across every product on our platform, from Hyper slots and Hyper casino slots to our live dealer tables and sportsbook. As a licensed operator under the Malta Gaming Authority, the British Gambling Commission and Spelinspektionen, we take our duty of care to every player seriously, and we have built a comprehensive set of tools to help you stay in control.

Our Commitment to Safer Gambling

We recognise that for the vast majority of our customers, playing at Hyper Casino is simply a fun way to spend leisure time. However, we also understand that for some players, gambling can become problematic. That is why we have designed our platform, from the moment you complete Hyper register through to every Hyper deposit and Hyper withdrawal you make, with player protection at its core. We work closely with GamCare and GAMSTOP, and our responsible-gambling tooling is available across all of our Hyper Casino sister sites, not just at Hyper Casino itself.

Licensing and Player Protection

We operate under multiple licences, including MGA/B2C/211/2011 issued by the Malta Gaming Authority, licence number 38758 from the British Gambling Commission for our customers in Great Britain, and licence 23Si2205 from Spelinspektionen for our customers in Sweden. Each of these regulators requires us to maintain strict responsible-gambling standards, and we work to exceed these requirements wherever possible. Customer funds are held with a Medium protection rating, and we encourage every player to read our terms carefully before depositing.

Tools to Help You Stay in Control

We give every registered player access to a full suite of account controls. Once you have completed your Hyper Casino login, you can find these settings in your account dashboard, whether you are using our desktop site or the Hyper casino app.

  • We allow you to set daily, weekly or monthly deposit limits on your account.
  • We let you set loss limits so you never lose more than you intend to.
  • We provide bet limits to help you manage the size of individual wagers.
  • We offer time limits and session reminders so you always know how long you have been playing.
  • We support time-outs, allowing you to take a short break from your account.
  • We provide self-exclusion periods ranging from six months to five years, applied across all of our sister brands, not only at Hyper Casino.

Any limit reduction you request through your Hyper login takes effect immediately, while requests to increase a limit are subject to a cooling-off period. We will never encourage you to remove or raise a limit once it has been set.

Recognising the Signs of Problem Gambling

We encourage every player to regularly assess their own gambling habits. Before searching for Hyper casino reviews or comparing the latest Hyper bonus offers, we ask you to consider whether any of the following apply to you:

  • You spend more money or time gambling than you can afford.
  • You chase losses by making another Hyper deposit after a losing session.
  • Gambling interferes with your work, relationships or daily responsibilities.
  • You feel anxious, guilty or irritable when you are not gambling.
  • You borrow money or sell possessions to fund your gambling.

If any of these statements sound familiar, we strongly recommend that you use our self-assessment tools or reach out to one of the independent organisations listed below.

Protecting Minors

We do not permit anyone under the age of 18, or the legal gambling age in their jurisdiction, to hold an account with us. We use identity and age verification checks during the Hyper register process, and we reserve the right to request additional documentation at any time, including before processing a Hyper withdrawal. We also recommend that players who share a computer, tablet or mobile device with minors install filtering software such as NetNanny, CyberSitter or Gamban to prevent underage access to our Hyper app or website.

Independent Support Organisations

We work alongside a number of independent organisations that specialise in supporting players who may be struggling with their gambling. These services are free, confidential and available regardless of where you play.

  • GamCare – advice, support and free counselling for anyone affected by problem gambling.
  • GAMSTOP – a free self-exclusion scheme covering all UK-licensed operators.
  • BeGambleAware – information, advice and support tools for safer gambling.
  • Gamblers Anonymous – peer support meetings for people who want to stop gambling.

We also recommend the Spelpaus self-exclusion register for our Swedish customers, in line with our Spelinspektionen licence.

Managing Your Account Responsibly

We want your experience with our Hyper casino game selection to always be a positive one. Whether you enjoy our Hyper slots, Hyper live casino tables, table games or sportsbook, we encourage you to set a budget before you make your first Hyper deposit and to stick to it. We also recommend reviewing any Hyper Casino bonus terms carefully, including wagering requirements and expiry periods, before you opt in. If you are ever unsure whether an offer, such as a Hyper no deposit bonus or Hyper free spins promotion, is suitable for you, our support team is happy to explain the terms in full.

We also remind players that cashback and other promotional offers are not a substitute for responsible budgeting, and that closed or self-excluded accounts are automatically excluded from all bonus offers across our platform.

Contact Our Support Team

If you have concerns about your own gambling, or that of someone you know, we are here to help. Our team is available 24 hours a day, seven days a week via live chat and email, and by phone from 07:00 to 00:00 GMT.

  • Live chat and email support, available around the clock, every day of the year.
  • Phone support: +44 1223 931488 (UK), +356 2033 0258 (Malta), +46 10 750 2791 (Sweden).
  • Email: support@Hyper Casino.com, service@Hyper Casino.com or complaints@Hyper Casino.com.

We take every request relating to responsible gambling seriously, and we will always act quickly to put the tools and limits you need in place. Gambling should be fun, and we are committed to keeping it that way for every player who joins us at Hyper Casino.

Content updated: September 15, 2026